Everything you need to know about setting up and running your AI assistant.
How does Chatbiq work?
Chatbiq uses your business documents, product data, and website information to create an AI assistant that answers customer questions using your own business information.
What type of documents can I upload?
You can upload PDFs, Word files, spreadsheets, FAQs, policies, price lists, product specifications, manuals, terms and conditions, and other business documents containing useful information.
How does AI indexing help the assistant?
AI indexing organizes your business information into searchable passages based on meaning. This helps Chatbiq find relevant information even when customers use different words or phrases in their questions.
How often is connected business data updated?
Connected business or product data is automatically refreshed every seven days. You can also use Sync Now whenever you need an immediate update.
How can I monitor and improve the AI assistant?
Visitors can provide thumbs-up or thumbs-down feedback, while unanswered conversations are recorded. You can review these interactions to identify missing information and improve your business content.